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The Art of Small Talk: Techniques & Tips to Overcome Anxiety

Last updated: March 27, 2024

Do you hate small talk? Do you feel anxious, boring, or awkward when you have to chat with someone you don’t know well?

You’re not alone. Many people struggle to strike up conversations with strangers, but it doesn’t have to be that way. Small talk is the powerful skill you didn’t know you needed to help you connect and impress in any social situation.

By the end of this post, you will be able to:

  • Learn the benefits of small talk
  • Practice the basics of small talk
  • Overcome anxiety around small talk
  • Understand the tips and tricks of small talk
  • Adapt small talk to different scenarios
  • Avoid common mistakes people make during small talk
Why you should listen to me: My name is Nick Gray. I’ve hosted hundreds of networking events and cocktail parties for people all across the world. Doing this allowed me to become an expert at small talk. The New York Times, The Wall Street Journal, and New York Magazine have written about me and my “culturally significant” parties.

What is Small Talk and Its Benefits?

Small talk is the casual and informal conversation that you have with someone you don’t know well or want to get to know better. It’s usually about topics that are not too personal, controversial, or emotional. Think about the weather, hobbies, sports, movies, music, current events, etc.

Mastering the art of small talk allows you to adapt to new situations and feel more comfortable in unfamiliar settings. It helps you break the ice, reduce awkwardness, and start conversations with strangers. It also makes it easy to join an existing conversation or group without feeling intrusive or rude.

Small talk can make a big impact. By forming rapport, trust, and likability with other people, you build stronger personal relationships and more professional connections.

Laying the Groundwork: Basics of Small Talk

Listening and asking questions are two of the most essential skills for any conversation, especially for small talk. If you ask me, listening and asking questions is an art!

The Art of Listening

One of the common mistakes that people make during small talk is talking too much or too little. You have two ears and one mouth for a reason. 

Talking too much can make you seem self-centered, arrogant, or boring. Talking too little can make you seem shy, aloof, or uninterested. The key is to find a balance between both. A good rule of thumb is to follow the 25/75 rule: aim to spend 25% of the time talking and 75% of the time listening.

Asking the Right Questions

The key to asking the right questions is to always talk in terms of the other person’s interests.

People love to talk about themselves and what they are passionate about. Do some legwork to find out what the other person likes and dislikes, what they do for work or fun, what they are excited or worried about, etc. Then ask them questions or make comments about those topics.

Tackling Small Talk Anxieties

Your fear of talking to strangers is preventing you from enjoying and reaping the benefits of small talk. Misconceptions about how the conversation will play out can lead to more anxiety and less confidence when making small talk.

Let’s talk about two of the most common fears when it comes to small talk: rejection and silence.

1. Overcoming Rejection

Most people are polite and friendly when making small talk. They will not ignore or dismiss you unless you are rude or offensive. Even if they do reject you, I promise, it’s not a reflection of your worth or value as a person.

2. Dealing With Silence

Silence is not as awkward or embarrassing as you think it is. It’s normal and natural to have some pauses in the conversation, especially when you’re thinking of what to say next or waiting for the other person’s response.

The best way to overcome your anxiety and fear of small talk is to face it. The more you practice making small talk, the more comfortable and confident you will become.

So don’t wait for a special event or a formal setting to practice! If you expose yourself to different people and situations, you will quickly learn how to adapt and adjust your small talk according to the context. So get out there and do it!

Mastering Small Talk: Tips and Techniques

By now, you understand the fundamentals of small talk and how to reduce your anxiety around it. Let’s move on to some of the more advanced techniques and tips to help you master the art of small talk.

One of the most important tips for making small talk is to be genuinely interested in the other person and what they have to say. Don’t just pretend to listen or nod along without paying attention. Instead, be curious and attentive to the other person’s words, body language, tone of voice, facial expressions, and emotions.

If you’re having trouble starting a conversation with someone, use your surroundings as a source of inspiration. Look around for something that catches your eye or sparks your curiosity, and use it as a conversation starter. For example: if you’re at a bookstore, comment on a book that you see on the shelf or ask for a recommendation from the other person.

My personal favorite small talk questions are:

  • What keeps you busy?
  • What is your favorite thing in the world?

Adapting Small Talk to Various Situations

Small talk is not a one-size-fits-all skill.

Depending on the context, you should adjust your conversation style, the topics, and your tone to suit the setting and expectations of the other person. You also want to be aware of the cultural differences and sensitivities that may affect how the other person perceives and responds to you.

I usually consider the following factors when making small talk in different settings and across cultures:

  • The purpose of the conversation
  • My relationship with the other person
  • The language and communication style
  • The topics and boundaries

Conversational Pitfalls to Avoid

Small talk is a fun and rewarding skill to have, but it can also be tricky.

There are a few common mistakes some people make during small talk that can ruin the conversation and leave the other person with a negative impression.

The biggest mistake that I see people make is bringing up topics that are too personal, controversial, or emotional for a casual conversation. Religion, politics, sex, money, health, and family issues are known as hot-button topics.

These issues can easily trigger arguments, disagreements, or conflicts with the other person and ruin the mood and rapport that you have built with them.

To make the most of small talk, avoid these missteps:

  • Talking too much or too little
  • Interrupting or changing the topic abruptly
  • Making assumptions or judgments
  • Giving unsolicited advice or criticism
  • Discussing hot-button topics
  • Being negative or complaining


Small talk is neither trivial nor superficial. Mastering it is a valuable and rewarding skill that can enhance your communication, socialization, and networking abilities.

But learning how to make small talk is not something that you can do overnight. It requires a lot of practice, being open to feedback, and a willingness to improve. The more you engage in small talk, the more comfortable and confident you’ll feel.

Try the tips and tricks I mentioned above and watch yourself transform into a master in the art of small talk. That includes:

  • Learning the benefits of small talk
  • Practicing the basics of small talk
  • Overcoming your fear of small talk
  • Adapting small talk to different situations
  • Avoiding pitfalls during small talk

What are you waiting for? Go ahead and strike up some small talk with a stranger today! You never know what could come from a simple conversation.

In my book, The 2-Hour Cocktail Party, I provide helpful guidance on how to host a great party for any event. I wrote this book to support anyone interested in meeting new people.

When is your party? Send me an email and I will give you some bonus tips, including a pre-party checklist that you can print out. Plus, I’ll answer any question you have, free of charge. I love talking about parties, and I’m on a mission to help 500 people host their first party.

Leave a comment on this article here.

About the author

Nick Gray is the author of The 2-Hour Cocktail Party. He’s been featured in The New York Times, The Wall Street Journal, and in a popular TEDx talk. He sold his last company Museum Hack in 2019. Today he’s an expert on networking events, small parties, and creating relationships. Read more about Nick Gray here.

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